POLICY & PROCEDURES
Dear Valued Guest,
Thank you for staying at Riverside Inn in beautiful southern Oregon! The past few years have been challenging times for all of us, and we appreciate your patience, loyalty and support. To assure superior standards in safety and cleaning, Riverside Inn will continue to comply with any future local, state and federal health mandates.
We know you expect the highest level of cleanliness when it comes to choosing hotel accommodations, and our goal is to deliver just that! We remain totally committed to providing a safe, clean and inviting environment for our guests and employees. Enhanced and thorough cleaning protocols are used throughout the property to clean and sanitize our guestrooms and public spaces.
As always, we will continue to provide the service and hospitality that has made Riverside Inn your preferred place to stay while visiting Southern Oregon.
Welcome – and have a wonderful stay!
Stephanie Ice General Manager
SPARKLINGLY CLEAN GUESTROOMS
Prior to your arrival, your room has been thoroughly cleaned using enhanced cleaning protocols which were introduced at the beginning of the COVID pandemic. Guestrooms are cleaned with EPA’s “Registered Antimicrobial Products for Use Against Novel Coronavirus SARS-CoV-2” (the virus that causes the disease COVID-19).
GUESTROOM CLEANING DURING YOUR STAY
Housekeeping is currently limited to every THIRD MORNING. Additional housekeeping service is available only by request.
Call the Front Desk prior to 12:00 noon if you would like to request additional housekeeping service. Cleaning will only be done when guests are not present in the room.
Fresh linens and towels will be delivered to your room, upon request. Amenities, such as shampoo, conditioner and coffee, may be requested at the same time. Requests should be made by noon.
BREAKFAST
A full hot breakfast is served daily from 7:00 am to 10:30 am. Breakfast is located in the Breakfast Room, off the lobby.
SWIMMING POOL
OPEN: May 1 to Mid-October
POOL HOURS – 10:00 am to 10:00 pm
CLEANING – Before opening each day, all pool furniture is thoroughly cleaned. Cleaning of furniture and gates is continued throughout the day
TOWELS – Pool towels are available at the pool. Guestroom towels are not to be used in the pool area.